How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 38585
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

My HP Deskjet 3055A All-in-One printer has suddenly stopped

Resolved Question:

My HP Deskjet 3055A All-in-One printer has suddenly stopped printing from my PC. Everything seems to be connected OK, and I printed off material from my iPad OK. I've replaced both ink cartridges, but still won't print what's in the print queue.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you tell me please which version of windows or mac your using?
Thank you
Customer: replied 1 year ago.
Windows 10
Expert:  Richard replied 1 year ago.
Can you press the windows key + R on your keyboard and type in
press enter
Locate Print Spooler, click it and click Stop.
Then click start and try to print.
Let me know the results please
Richard and other Electronics Specialists are ready to help you