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Richard
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Category: Electronics
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Experience:  Electronics Engineer
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I purchased a BD-HDD Combo but have so far failed to make it

Customer Question

I purchased a BD-HDD Combo but have so far failed to make it operate. My television set is a UMC 40" LCD TV and is not listed in your user manual and therefore I do not know which code to enter.
Can you help please.
Submitted: 11 months ago.
Category: Electronics
Expert:  Richard replied 11 months ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
To confirm, the issue is you cannot get the remove from the Combo to also operate your TV, is this correct?
And if so, please give me the full model of the Combo and the TV.
Customer: replied 11 months ago.
Yes. Combo model BD-H8900M. TV Model M40/57G.
Customer: replied 11 months ago.
The TV is a UMC made for Tesco.
Customer: replied 11 months ago.
Combo model code is BD-H8900M/XU. The TV model number is *****
Expert:  Richard replied 11 months ago.
Thanks
I have checked up on it and the issue is your TV is not a very common model and as such the remote has not programming to work with it, this is why it will not operate it.
Your best solution is to get this universal remote such as this one
http://www.amazon.co.uk/Logitech-Harmony-Universal-Remote-Control-Black/dp/B003BJTPBW/ref=cm_cr_pr_product_top?ie=UTF8
This will allow you to control both devices and is very simple to set up
You can see an overview of it here
https://support.myharmony.com/en-us/300
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you

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