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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 38329
Experience:  Electronics Engineer
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I have a Samsung TV 10 months old and the picture has gone. Sound OK. Help please. The se

Resolved Question:

I have a Samsung TV 10 months old and the picture has gone. Sound OK. Help please.
The setis UE32F5300AKXXU 32"Widescreen full HD 1080P Slim Led TV.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you please remove the power to the Tv by unplugging it from the power socket.
Then hold the power button on the TV itself (not the remote) for 60 seconds then release.
Wait 10 minutes, then connect the power, turn it on and tell me if you now get a picture.
Let me know the results please
Richard and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
Sorry, still no picture
Expert:  Richard replied 1 year ago.
calling now