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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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I have a samsung flat screen tv model number UE40JU6445UHD

Resolved Question:

i have a samsung flat screen tv model number UE40JU6445UHD purchased Sep 2015
i am receiving an audio commentary repeat programmes I have Know How cover plan
but they were unable to solve the problem over the phone.
please can you help
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you do the following please and tell me if this removes it
Press the Menu button on your remote control. Select Settings using the up/down arrow button and press OK. Select Language using the up/down arrow button and press OK. Select Audio Description and then Disable using the OK or left/right arrow button.
Tell me please if this then stops it.
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