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Richard
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I have a samsung flat screen tv model number UE40JU6445UHD

Resolved Question:

i have a samsung flat screen tv model number UE40JU6445UHD purchased Sep 2015
i am receiving an audio commentary repeat programmes I have Know How cover plan
but they were unable to solve the problem over the phone.
please can you help
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you do the following please and tell me if this removes it
Press the Menu button on your remote control. Select Settings using the up/down arrow button and press OK. Select Language using the up/down arrow button and press OK. Select Audio Description and then Disable using the OK or left/right arrow button.
Tell me please if this then stops it.
Richard, Engineer
Category: Electronics
Satisfied Customers: 35379
Experience: Electronics Engineer
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