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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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The lens ring on my Olympus TG-4 camera falls off easily. Is

Resolved Question:

The lens ring on my Olympus TG-4 camera falls off easily. Is it supposed to be in two parts, the bayonet plastic part and the knurled surface part or have these parts become unglued?
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Is it ok if you send me a photo of this please so I am sure what you are seeing.
Once you have the photo, provide it to me via the instructions below
- Click the following link: http://www.wikisend.com
- Upload the file to that website
- Once it is uploaded, the resulting page will display a "File ID" number.
- Please, give me that "File ID Number"
Customer: replied 1 year ago.
Dear *****,
Here are the photo ID Numbers: 927964, 841598, 555504. These show the ring with both parts, the separate parts and the camera as seen in a mirror (oops with dust). The photos were all taken with the camera which is very new and is very good otherwise. I am still thinking that the two parts have come unglued and suspect I just need three spots of epoxy to fix the problem. This should be more waterproof than "superglue".
Thank you for your help in advance.
Peter
Expert:  Richard replied 1 year ago.
Thanks and yes they have seperated, but as the camera is new Peter, I would take it back and have them replace the ring.
Whilst the epoxy is a good fix, that would void the warranty and you would want to avoid doing this. The warranty is valid and this is covered so I would advise you to take that route.
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you
Richard and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
Dear *****,Sorry about the delay in replying. Thank you for your advice which is sensible. However the camera was a gift so getting the receipt is rather difficult. Also the part is largely decorative and was broken rather than failed so may not be covered by warranty so I have decided to fix it myself. I found a product by Evo-Stik called Serious Glue which is good from -30C to +130C, is waterproof and has quite a low viscosity. Three small drops have fixed the two parts together very firmly so I can recommend the glue. It seems from the web searches I did and reviews I read that this ring is prone to falling off and a drop of Loctite 222 seems to make it rather stiffer to undo the lightweight plastic bayonet attachment.
I will rate your reply so you will receive your due payment.
Best wishes,
Peter