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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I cannot increase my Brightness/Contrast/Colour Settings,

Customer Question

I cannot increase my Brightness/Contrast/Colour Settings, it is very weak in every one and vivid makes very little Difference. If it a case of a Sony Dealer visiting could you recommend a good one in postal area FY6 8EJ
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
Customer: replied 1 year ago.
kdl37w5500u
Expert:  Shahid replied 1 year ago.
- Does TV menu graphics also appear darker when press menu/home button on TV or its remote?- Have you tried to unplug TV power cord from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now and reply back with the result?
Customer: replied 1 year ago.
NO TO1
YES TO2
Expert:  Shahid replied 1 year ago.
OK - What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?