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Ask Viet - Technician Your Own Question
Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 38211
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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When i try to login to windows 10 a criticle error pop sup

Customer Question

when i try to login to windows 10 a criticle error pop sup and i cant get in ????
Submitted: 1 year ago.
Category: Electronics
Expert:  Viet - Technician replied 1 year ago.
Hi,I'm sorry about the issue. When did this issue first occur?Do you mean when you enter your password, then sign in, it will give error?What's the full error or message?Please reply at the box below. Thank you.
Expert:  Viet - Technician replied 1 year ago.
Solution #1:Turn off the computer, then turn it back on, and do not sign in the computer.At the password ***** login screen, press and keep holding the Shift key on the keyboard.Click on the Power icon at the bottom right of the computer's screen, then click on the option Restart while still holding the Shift key.When a menu appears, then you can release the Shift key.When prompted, click on the Troubleshoot option.Then select the option Advanced Options.Then select the option System Restore, and restore the computer to any date before this issue first occurred, and check.
Expert:  Viet - Technician replied 1 year ago.
Solution #2:- If that does not work, please try:At the password ***** login screen, press and keep holding the Shift key on the keyboard.Click on the Power icon at the bottom right of the computer's screen, then click on the option Restart while still holding the Shift key.When a menu appears, then you can release the Shift key.When prompted, click on the Troubleshoot option.Then select the option Reset PC, and continue.When prompted, select the option "Keep my files", and continue.When you are available, please reply at the box below to continue troubleshooting. Thank you.