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Michael Hannigan
Michael Hannigan, Engineer
Category: Electronics
Satisfied Customers: 11187
Experience:  20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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I have installed sky tv on analogue channel ch68 on a Celcus

Customer Question

I have installed sky tv on analogue channel ch68 on a Celcus tv. I have tuned the sky remote and everything is fine and although the sound bar moves there is no sound at all. The sound setting on this channel is "mono" and when I try to change this it says "no sound modes available" however the sound settings on all the other channels are able to be changed.
Submitted: 10 months ago.
Category: Electronics
Expert:  Michael Hannigan replied 10 months ago.
Hello. Thank you for coming to JustAnswer.Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Please let me know if there as any additional information that you feel might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.
Expert:  Michael Hannigan replied 10 months ago.
It is possible that mono is not being transmitted to the TV. How do you have the TV connected to the sky remote?
Customer: replied 10 months ago.
The remote was tuned to the TV using Sky's standard instructions and everything else works fine.
The TV is in a different room to the sky box and connected to a tv link via an aerial cable.
Expert:  Michael Hannigan replied 10 months ago.
Thank you - connection via aerial cable should not limit you at all.This TV does integrate the Analogue and digital channels into a single list. If you keep pressing channel down, you should see the analogue list - make sure you have the tuner set to the analogue channel. If you have a source button, press that button and make sure that it is set for "TV" and not "DTV". But you are seeing the image from the skyTV box, correct? Just not getting sound.
Customer: replied 10 months ago.
Source is set to TV. Everything is fine except the sound.
Expert:  Michael Hannigan replied 10 months ago.
I'm out of suggestions. I will open the question to other experts.
Expert:  Michael Hannigan replied 10 months ago.
.
Expert:  Michael Hannigan replied 10 months ago.
I was just thinking - do you have sound on the other channels, or do they just have additional audio options?
Customer: replied 10 months ago.
I do have sound on all the other channels and they all have additional options.

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