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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36572
Experience:  Electronics Engineer
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On off switch not working from remote on celcous tv

Customer Question

on off switch not working from remote on celcous tv
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
To be sure, have you changed the batteries in the remote?
Please let me know.
Customer: replied 1 year ago.
yes
Expert:  Richard replied 1 year ago.
Thanks
Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Customer: replied 1 year ago.
there is no power switch on the tv?
Expert:  Richard replied 1 year ago.
Which model celcous do you have?
Richard and 2 other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
dled39167fhd
Expert:  Richard replied 1 year ago.
calling now
Expert:  Richard replied 1 year ago.
Hi Mike,The remote is herehttp://www.amazon.co.uk/Replacement-Control-DLED39167FHD-batteries-included/dp/B00H0WVBWMOne thing though, it is not possible you did my instructions correctly as you needed to wait 10 minutes, and 10 minutes has not gone by yet...Before purchasing the remote, I advise to do the instructions correctly please, which is remove the power to it from the mains, hold the button in for 60 seconds, release, wait 10 minutes, connect the power and then try the remote.Then you know if you need to replace the remote.
Customer: replied 1 year ago.
Hi Richard, I have done as you wanted still not woking
Expert:  Richard replied 1 year ago.
ok, then you will need to purchase the replacement remote on the Link I gave you.
Thanks for completing the instructions so we were sure.