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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 9669
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a UE46ES6800 TV that now turns its self off after 10

Resolved Question:

I have a UE46ES6800 TV that now turns its self off after 10 seconds what can I do as its out of warranty
Submitted: 12 months ago.
Category: Electronics
Expert:  Shahid replied 12 months ago.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.- Does TV display Samsung logo screen then switches Off?- Was there any other issue in TV prior to current problem?Thanks.
Customer: replied 12 months ago.
The TV was not on for enough time for me to access menu as I thought it might be the /sleep' mode too short. The controls stopped working and the it would turn off no Samsung logo
Expert:  Shahid replied 12 months ago.
OK, does screen glow/ show backlight during 10 seconds time?
Customer: replied 12 months ago.
Screen works can change inputs channels for 10 seconds but then turns off. The picture doesn't freeze but the controls do after 5-7 seconds
Oh no problems before this
Expert:  Shahid replied 12 months ago.
OK, just to clear, screen glows and shows input graphics/ on-screen display as long as TV stays On, is this correct?- Have you tried to unplug TV power cord from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now and reply back with the result?
Customer: replied 12 months ago.
I have tried unplugging it all night several times, I have also tried giving the screen no inputs at all and exactly the same problem, only it says no input instead of a picture
Expert:  Shahid replied 12 months ago.
I understand, all these symptoms indicate failing main board of TV, since TV screen shows some graphics that means backlight system is working and replacement of main board in TV will help to resolve the issue.It needs to remove back cover of TV to access inside TV and to get part number off of label pasted on main board that can be used to search/ google to get price info and to order it if you wish to replace it by yourself. I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.
Customer: replied 12 months ago.
Just one more question is it quite easy to change the board?
Expert:  Shahid replied 12 months ago.
Yes, its easy, sort of plug and play type work, no soldering is needed to replace the board in TV.Thanks.
Shahid, Technician
Category: Electronics
Satisfied Customers: 9669
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Shahid and other Electronics Specialists are ready to help you
Customer: replied 12 months ago.
Thanks

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