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Pete
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Category: Electronics
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Experience:  Over 16 years of experience in the Electronics and IT industries.
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When and how do I get 7 days back function on my HDD Recorder

Resolved Question:

When and how do I get 7 days back function on my HDD Recorder DMR-HWT 250?
Submitted: 11 months ago.
Category: Electronics
Expert:  Pete replied 11 months ago.
Hi Philip,Your Panasonic media player needs to be connected to the internet in order for the Freeview Play 7 day function to work.Let me know if you need any additional assistance with this.Pete.
Customer: replied 11 months ago.
Dear Pete,
I asked for your help, assuming I would be in touch with Panasonic.
Thank you for telling me that I need to be connected to the Internet. I am, but when I follow the Panasonic instruction to access "7 days catch up" all I get is "Catch up-this service will be available soon".
In the Handbook, page 22, it tells me that the "Catch up function will be available through a firmware update as of October 2015" . I can record programmes,
What do I do next?
Go back to ***** *****, from whom I bought the Panasonic? Go to a Windows adviser whom I use? Ask ***** ***** to send their Installer, who will set it it up, at a price? Not being a computer expert, this is what I asked for in the first place, but I was dissuaded on the grounds that setting up the Panasonic recorder to a Panasonic Tv was simply a matter of connecting 2 or 3 wires. What do you advise?
Expert:  Pete replied 11 months ago.
Hi Philip,Your TV will need to receive an update for the service to work.Is the TV left powered on overnight in standby mode to receive updates?
Pete, Engineer
Category: Electronics
Satisfied Customers: 16326
Experience: Over 16 years of experience in the Electronics and IT industries.
Pete and 3 other Electronics Specialists are ready to help you
Customer: replied 11 months ago.
Pete:
At present, I shut down my TV when not in use, but I will leave it on stand by from tonight as you suggest.
Any other action?
Philip.
Philip Medcalf.

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