How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
Type Your Electronics Question Here...
Eng. Andres is online now

I have a Garmin nuvi 57lm, purchased in the US and I've just

Customer Question

I have a Garmin nuvi 57lm, purchased in the US and I've just tried downloaded City Navigator North America NT Canada software. Just tried uploading to my SatNav and now I'm getting an error message saying that can't unlock the maps.
I have up to date Garmin Express.
Any ideas?
Simon
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Hi there and welcome SimonA lot of times this is caused when the data has corrupted for the map. Can you try to download the data again please and tell me if it then updates?Let me know please