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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have the following on the screen New dvb services found

Customer Question

I have the following on the screen
New dvb services found and I am unable to remove it although I have exit to ignore
Submitted: 8 months ago.
Category: Electronics
Expert:  Shahid replied 8 months ago.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.Have you tried to run channel scan/ auto tuning in TV menu to get fresh channel data?Thanks.
Customer: replied 8 months ago.
I have tried everything
Expert:  Shahid replied 8 months ago.
- Could you please get me the model number written on back of TV?
Customer: replied 8 months ago.
model number TX32LMD70
Expert:  Shahid replied 8 months ago.
Thanks and what else you have already tried as it will save time both of us.
Customer: replied 8 months ago.
as I say, I have tried everything. Even switched all off and on again.
Expert:  Shahid replied 8 months ago.
OK, have you tried to reset the TV to restore default settings?
Customer: replied 8 months ago.
no
Customer: replied 8 months ago.
as I do not know how to
Expert:  Shahid replied 8 months ago.
OK, lets try it now. Press Menu button on TV remote to get menu screen, select Setup option and select Shipping Condition and press OK, confirm it to proceed. This will restore TV to default factory settings as it is just out of box.Unplug TV power cord from wall socket for 10 minutes, replug back in and turn On the TV. Auto Setup screen will pop up, go through it to finish the setup process and TV will tune channels as well to update available channels data.Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.Thanks.
Customer: replied 8 months ago.
how do I select set up option
Expert:  Shahid replied 8 months ago.
It will pop up automatically when turn On the TV next time after leaving it unplugged from wall power socket for 10 minutes.
Expert:  Shahid replied 8 months ago.
It is first time setup you do when get new TV.
Expert:  Shahid replied 8 months ago.
Do you need any further assistance with this question?Thanks.

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