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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My HP Envy 120 has stopped working 1. touch screen is not

Customer Question

My HP Envy 120 has stopped working
1. touch screen is not alight
2.the on/off touch switch is not working
I have checked the fuse - its ok. using the power switch at the socket and the machine started to move the scanning bar and the door partially opened but closed immediately and there was no further response. HELP
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Hi there and welcomeIf you open the flap on the printer now, does it move the Printer Head (the carriage that hold the ink cartridges)?