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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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My HP 15 laptop will not start. With battery installed I get

Customer Question

My HP 15 laptop will not start. With battery installed I get a plug in LED light but nothing when the battery is removed and power adapter is plugged in.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Hi there and welcome15 seconds is too short JonCan you remove the battery and power cable and then hold the power button in for 60 seconds, then release.Then connect the battery and power cable and power on the Laptop and tell me if ti then starts please.

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