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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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My Finlux 26FLD850U has lost all sound. I've tried the mute

Resolved Question:

My Finlux 26FLD850U has lost all sound. I've tried the mute button and the volume up and down but whilst the volume number goes up and down there is still no sound. Can you help please?
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.Please note, a rating is only needed when we are finished.Can you please remove the power to the TV (so unplug it from the power socket).Then on the actual TV, hold the power button for 60 seconds then release.Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.Let me know the results please
Expert:  Richard replied 1 year ago.
Richard
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Customer: replied 1 year ago.
It works - brilliant