How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 17390
Experience:  Over 16 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

I have a Canon Pixma MG7751. I have installed Canon Easy Shot

Resolved Question:

I have a Canon Pixma MG7751. I have installed Canon Easy Shot Photo Print Ex. I have inserted into the printer cassette both 4x6 and 5x7 paper (separately) and selected the appropriate size on Photo Print but in each case the printer scene says there is no paper inserted and will not print. It will print A4.
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.
Hi Raymond,Approximately how old is the printer?
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Can we speed this up a bit please?
Customer: replied 1 year ago.
Its now half an hour since I answered your question?
Are you there still?
Customer: replied 1 year ago.
I can hold for 10 minutes otherwise must close
Expert:  Pete replied 1 year ago.
Hi Raymond,This type of fault is normally seen on older printers.If you have the cassettes inserted correctly, then since it is giving this error and will not print, it should be returned.
Pete and other Electronics Specialists are ready to help you