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I have a Canon Pixma MG7751. I have installed Canon Easy Shot

Resolved Question:

I have a Canon Pixma MG7751. I have installed Canon Easy Shot Photo Print Ex. I have inserted into the printer cassette both 4x6 and 5x7 paper (separately) and selected the appropriate size on Photo Print but in each case the printer scene says there is no paper inserted and will not print. It will print A4.
Submitted: 11 months ago.
Category: Electronics
Expert:  Pete replied 11 months ago.
Hi Raymond,Approximately how old is the printer?
Customer: replied 11 months ago.
new
Customer: replied 11 months ago.
Can we speed this up a bit please?
Customer: replied 11 months ago.
Its now half an hour since I answered your question?
Are you there still?
Customer: replied 11 months ago.
I can hold for 10 minutes otherwise must close
Expert:  Pete replied 11 months ago.
Hi Raymond,This type of fault is normally seen on older printers.If you have the cassettes inserted correctly, then since it is giving this error and will not print, it should be returned.
Pete, Engineer
Category: Electronics
Satisfied Customers: 16556
Experience: Over 16 years of experience in the Electronics and IT industries.
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