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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 17390
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a Canon Pixma MG7751. I have installed Canon Easy Shot

Resolved Question:

I have a Canon Pixma MG7751. I have installed Canon Easy Shot Photo Print Ex. I have inserted into the printer cassette both 4x6 and 5x7 paper (separately) and selected the appropriate size on Photo Print but in each case the printer scene says there is no paper inserted and will not print. It will print A4.
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.
Hi Raymond,Approximately how old is the printer?
Customer: replied 1 year ago.
new
Customer: replied 1 year ago.
Can we speed this up a bit please?
Customer: replied 1 year ago.
Its now half an hour since I answered your question?
Are you there still?
Customer: replied 1 year ago.
I can hold for 10 minutes otherwise must close
Expert:  Pete replied 1 year ago.
Hi Raymond,This type of fault is normally seen on older printers.If you have the cassettes inserted correctly, then since it is giving this error and will not print, it should be returned.
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