How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 17265
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Electronics Question Here...
Pete is online now

I HAVE A BROTHER DCP-9010CN COPIER PRINTER SCANNER, THE PAPER

Customer Question

I HAVE A BROTHER DCP-9010CN COPIER PRINTER SCANNER, THE PAPER IS ALWAY COMING OUT WITH INK MARKS ON IT, I HAVE RUN THE DRUM CLEANING SEVERAL TIMES BUT THERE STILL SEEMS TO BE INK ON THE ROLLER OR SDOME WHERE HOW CAN I RESOLVE THIS.
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.
Hi there,What colour are the ink marks on the paper?Is it one or two colours in particular?
Customer: replied 1 year ago.
black and blue
Customer: replied 1 year ago.
the cartidges seem to have bee leaking a little there is bits of ink dust on the bottom.
Expert:  Pete replied 1 year ago.
Ok to resolve this:1. The cartridges may be leaking. Try fitting replacement cartridges. 2. If that does not help, the drum may be faulty. Try replacing the drum.

Related Electronics Questions