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nathan_mills, Customer Service
Category: Electronics
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Experience:  Efficient Technician with more than 30 years of Experience.
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I am trying to upload books from my kindle to calibre but it

Resolved Question:

I am trying to upload books from my kindle to calibre but it keeps crashing
Submitted: 10 months ago.
Category: Electronics
Expert:  nathan_mills replied 10 months ago.
Hi Steven. Welcome to justanswer. The following should work:- Plug the Kindle in to your PC/mac with Calibre running. - When the Kindle has been recognised by Calibre switch to the Calibre device view to see the books on the Kindle- Highlight the books to be copied. You can multi-select books using standard techniques for multi-select. Click on the first and then hold down Shift while clicking on the last to select a range. Alternatively hold down CTRL and click on individual books to select them- Right-click to bring up the context menu and select the Copy to Library option.
Customer: replied 10 months ago.
hi tried that but i get a blank page
Customer: replied 10 months ago.
I dont think it is finding the kindle
Expert:  nathan_mills replied 10 months ago.
Are you uploading too many books in a batch? If yes then try one at a time.
Customer: replied 10 months ago.
I cant upload any books since when I click on device it just comes up whith a blank page
Expert:  nathan_mills replied 10 months ago.
Is your Kindle being detected by your computer?
Customer: replied 10 months ago.
i dont think so
Expert:  nathan_mills replied 10 months ago.
Do you have the latest version of Calibre?
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 612
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Electronics Specialists are ready to help you
Customer: replied 10 months ago.
yes just updated it before trying
Expert:  nathan_mills replied 10 months ago.
Do you see your Kindle listed in Windows explorer?
Customer: replied 10 months ago.
Yes it show in windows explorer if I go to add books I get to the main computer and pick up the fire and try to add books it crashes
Expert:  nathan_mills replied 10 months ago.
Try one book at a time and then see if it still crashes?
Customer: replied 10 months ago.
as i have already said it wont take a single book it crashes before I even try plus it wont show any titles when opening the fire
Customer: replied 10 months ago.
would this be any quicker if I phoned you?
Expert:  nathan_mills replied 10 months ago.
Go to preferences->plugins and disable the PDF metadata reader and writer plugins. You've likely got a corrupted PDF file that is causing the PDF library calibre to crash.
Expert:  nathan_mills replied 10 months ago.
CLICK HERE and then click I agree. Run the file which will get downloaded.
Customer: replied 10 months ago.
i am clicking on the enable/disable plug-in but nothing is happening
Expert:  nathan_mills replied 10 months ago.
Disable it and then close calibre. Then restart it and check again if the problem is still there.
Customer: replied 10 months ago.
i have tried to find the pdf plugh in but cannot find it is it in preference plug ins
Expert:  nathan_mills replied 10 months ago.
Were you able to upload books before?
Customer: replied 10 months ago.
yes most of the list I have came from my kindle
Expert:  nathan_mills replied 10 months ago.
Okay then CLICK HERE
Customer: replied 10 months ago.
thank you

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