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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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Have a samsung ue48js85 00 tv this is my second tv in ten

Resolved Question:

Have a samsung ue48js85 00 tv this is my second tv in ten months .Both have had the same problem
thay switch off ! Will only come back on when switched off then on by the remote.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Hi there and welcomeWhen they switch off, do you see any lights on the front of the TV still?And did they repair the TV or replace it?
Customer: replied 1 year ago.
No lights just a blank screen. The first tv went back twice,on the next time it did it i had a replacement ! New tv is now doing the same thing
Expert:  Richard replied 1 year ago.
thanks,Can you please remove the power to the TV (so unplug it from the power socket). Then on the actual TV, hold the power button for 60 seconds then release. Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly. Let me know the results please
Customer: replied 1 year ago.
This problem is random it can take hour's how long have u got
Expert:  Richard replied 1 year ago.
hours is ok, I will be here all day
Customer: replied 1 year ago.
Ok but it was a good 8 hours + yesterday
Expert:  Richard replied 1 year ago.
Thats ok, we need to see if you still have the problem.... so we need to do this anyway.
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