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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have a Samsung tv model code US46B7020wwxxu - s/n

Customer Question

Hi I have a Samsung tv model code US46B7020wwxxu - s/n BAEY3SRS500296P The TV no longer responds to the controller either Sky TV nor Samsung own controller. The light and sound will not indicate TV is switching on. Is there a manual switch on the TV itself or a reset button for me to try.
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue. - Can you please recheck TV model number, US46B7020wwxxu is invalid.Thanks.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Shahid replied 1 year ago.
Phone call may not help at this early stage as I still need your TV model number to troubleshoot the issue. Also phone call would cost you additional $26.Thanks.