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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have an old Alcatel one touch mobile (CE 1588) but while I

Customer Question

I have an old Alcatel one touch mobile (CE 1588) but while I can receive texts I can't send them. Can you help? Ian
Submitted: 6 months ago.
Category: Electronics
Expert:  nathan_mills replied 6 months ago.

Hi Ian. Welcome to justanswer.

Which network's services are you using?

Customer: replied 6 months ago.
I'm on PAYG
Expert:  nathan_mills replied 6 months ago.

Is it vodafone?

Expert:  nathan_mills replied 6 months ago.

Go to Settings- Network Settings. Try changing the network type to GSM.

Customer: replied 6 months ago.
Plus Net
Expert:  nathan_mills replied 6 months ago.

Have you tried changing the network settings?

Customer: replied 6 months ago.
No, but if you remotely connect is that £19 in addition to what I've paid so far?
Expert:  nathan_mills replied 6 months ago.

I was asking about who is your mobile network carrier? Is it O2, EE, vodafone, virgin etc?

Yes it would be extra but don't choose that as this is your network's issue and accesing your computer won't resolve it.

Customer: replied 6 months ago.
Orange?!
Expert:  nathan_mills replied 6 months ago.

Go to Message app. Select settings there. Tell me what options are you getting.

Customer: replied 6 months ago.
There is no Message "App." It's not a smart phone.
Expert:  nathan_mills replied 6 months ago.

Go to your message inbox. Select options. Do you see settings there? Find MESSAGE CENTER NUMBER there.

Customer: replied 6 months ago.
There is no "options" in my inbox. If there's a message it comes up otherwise it just says Empty.
Expert:  nathan_mills replied 6 months ago.

When you select message icon, tell me what options do you get.

Expert:  nathan_mills replied 6 months ago.

Do you see a list of options like Write message, inbox, outbox, draft etc?

Expert:  nathan_mills replied 6 months ago.

Hi, just checking in. How did things turn out?

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    Eng. Andres

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