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nathan_mills, Customer Service
Category: Electronics
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Experience:  Efficient Technician with more than 30 years of Experience.
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My Samsung Galaxy Tab S 8.4 has just died and will not

Resolved Question:

My Samsung Galaxy Tab S 8.4 has just died and will not switch back on
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.
Hi Cefn. Welcome to justanswer.When you connect the charger, does the notification LED blinks?
Customer: replied 1 year ago.
No, there is no sign of life at all
Expert:  nathan_mills replied 1 year ago.
Connect it to the charger for 5 minutes. Then press and hold the power button while charging. Now check do you see any blinking or anything in the tab.
Customer: replied 1 year ago.
I had just finished using it for a presentation. It has been connected to the charger for around two hours since I disconnected it from the HDMI cable and adaptor. I have pressed all combinations of home, volume and power buttons and it is as dead as a doornail
Expert:  nathan_mills replied 1 year ago.
Have you tried connecting it to a computer via usb cable
Customer: replied 1 year ago.
I have now. Nothing.
Expert:  nathan_mills replied 1 year ago.
Try pressing and holding the Volume Down while it is plugged in.
Customer: replied 1 year ago.
Nothing going on there....WAIT! Now I have the battery indicator
on screen showing 95% full and the computer has 'Found New Hardware'....
Expert:  nathan_mills replied 1 year ago.
Turn it ON now using the Power button.
Customer: replied 1 year ago.
we're back!
Customer: replied 1 year ago.
Bloody hell! How did that work?
Expert:  nathan_mills replied 1 year ago.
The battery must have drained fully. When something like this happens, holding the Volume down does the work but make sure it is plugged in.Please rate the chat POSITIVELY by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.
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