How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nathan_mills Your Own Question
nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 634
Experience:  Efficient Technician with more than 30 years of Experience.
76814648
Type Your Electronics Question Here...
nathan_mills is online now

Is it possible to delete the double tap lock on my samsung

Resolved Question:

Is it possible to delete the double tap lock on my samsung galaxy ace 4
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Steve. Welcome to justanswer.

Go to Settings, then from My device, choose Accessibility.From that menu, press TalkBack, then click the switch in the top-right corner to turn TalkBack off. Please let me know if this does not work for you and we will continue working on your issue.
Expert:  nathan_mills replied 1 year ago.

Were you able to disable it?

Customer: replied 1 year ago.
No I switched talk back on and now can't switch it off
Expert:  nathan_mills replied 1 year ago.

Just follow the same procedure as advised above and tap TALKBACK again to disable it.

Expert:  nathan_mills replied 1 year ago.

You just have to double tap everything.

What problem are you exactly facing?

Expert:  nathan_mills replied 1 year ago.

Steve are you asking about disabling the lock which appears during the call?

nathan_mills and 2 other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
Expert:  nathan_mills replied 1 year ago.

CLICK HERE and select I agree. Run the file which gets downloaded

Expert:  nathan_mills replied 1 year ago.

Have you turned off talkback option?

Expert:  nathan_mills replied 1 year ago.

Steve if you are having difficulty in turning off the Talkback then you can watch this video. CLICK HERE FOR THE VIDEO. This will guide you through.

Expert:  nathan_mills replied 1 year ago.

Now coming back to disabling the double tap to unlock during call feature, Sorry buddy but you can`t. The reason being that Samsung had to put that feature in there because they went cheap and didn`t put a proximity sensor in the Samsung Galaxy Ace and many other low end Samsung smartphones. The proximity sensor is basically an infrared sensor that allows your phone to detect when something is close to the screen during a call and automatically disables the touch screen when you put it up to your ear and re-enables it when you take it away. This is done to prevent you from accidentally ending the call, opening an app, etc... Things you don`t want to happen when your ear touches the screen during a call. Now since they were too stingy and didn`t put this sensor in these phones, they had to do something that would replace this function, they added this "Double tap to unlock" feature to prevent your ear from messing up your call while still allowing you to re-enable the touch screen to do stuff on your phone during a call.