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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 16889
Experience:  Over 16 years of experience in the Electronics and IT industries.
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Since been in samsun active 9 will not connect to internet

Resolved Question:

since been in for repair samsun active 9 will not connect to internet
Submitted: 12 months ago.
Category: Electronics
Expert:  Pete replied 12 months ago.

Hi Dorothy,

Please confirm the model number of the device - is it a Samsung ATIV 9, or something else?

Pete, Engineer
Category: Electronics
Satisfied Customers: 16889
Experience: Over 16 years of experience in the Electronics and IT industries.
Pete and other Electronics Specialists are ready to help you
Expert:  Pete replied 12 months ago.

To start the remote assistance, please go to the following link on your computer:

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=0729e591-191f-474a-aed4-d4220efa9ce7

Customer: replied 12 months ago.
Unable to type in as not connected to internet
Expert:  Pete replied 12 months ago.

Can you please confirm the model number of the device - is it a Samsung ATIV 9, or something else?

Customer: replied 12 months ago.
Samsung activ 9 chromebook
Customer: replied 12 months ago.
Eating for you
Customer: replied 12 months ago.
still waiting
Expert:  Pete replied 12 months ago.

Thanks, ***** ***** me just a few minutes to prepare some information for you!

Customer: replied 12 months ago.
Waiting
Expert:  Pete replied 12 months ago.

Step 1: Check if Wi-Fi is connected

  1. Turn on your Chromebook.
  2. Click the status area, where your account picture appears.
    • If your Chromebook is connected to a network, you'll see the "Wi-Fi on" icon . You don’t need to complete the next step.
    • If your Chromebook can’t connect, you'll see the "Wi-Fi off" icon . Turn on your Wi-Fi in the next step.

Step 2: Turn on Wi-Fi

If you see the Wi-Fi off icon , turn on your Wi-Fi:

  1. Click the Wi-Fi off icon .
  2. Click No network.
  3. Click Turn Wi-Fi on… or the Enable Wi-Fi icon .
  4. Your Chromebook will automatically look for available networks and show them to you in a list.

Step 3: Pick a network and connect

After you turn on your Wi-Fi, your Chromebook will look for a network to connect to.

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