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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I am trying to print an email & my laptop tells me my

Customer Question

I am trying to print an email & my laptop tells me my printer is off line but the printer is saying it is online
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please the make and model of the printer, the version of windows or mac you are using

and if your connecting to the printer via wireless or via a cable please