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1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
Grab Sony TV remote and press Home/ Menu button on it, does menu screen show up?
Thanks for the info.
Remote Assistance is only possible with Computer to connect it through internet. This is TV question and there is no way to connect to TV from here.
OK, please pick the Sony TV remote and press Home/ Menu button on it, does menu screen show up?