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Richard
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Category: Electronics
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I have a Motorola mobile (fairly old) that has suddenly not

Resolved Question:

Hi, I have a Motorola mobile (fairly old) that has suddenly not charged - I have taken it to a repair shop who said it is irrepairable - I am desperate there is so much information on that phone have you any idea if there is anywhere i can send it to get it looked at - thank you
Submitted: 10 months ago.
Category: Electronics
Expert:  Richard replied 10 months ago.

Hi there and welcome

It will have to turn on in order to get any data from it Sue, this you cannot avoid.

But try this please.

Remove the charger, hold the power button down for 60 seconds then release.

Then connect the charger, and hold the volume UP and Power button.

Does it then turn on?

Customer: replied 10 months ago.
Expert:  Richard replied 10 months ago.

Perfect! now get your data off it as there is a chance it may fail soon again.

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

Richard, Engineer
Category: Electronics
Satisfied Customers: 34031
Experience: Electronics Engineer
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