Approximately how old is the cash register?
Did you have a power outage or thunderstorm before the problems began?
Are you getting an error message on the display?
Thanks for the info..
Please allow me just a few minutes to prepare some information for you.
Ok, the files aren't available, and normally the EPoS system will need to be returned to Samsung to have the boot files reinstalled at base.
However a local Samsung tech may be able to do it on-site for you -
What area are you in?
Have you tried contacting your local rep?
Ok, Northumberland is a big place! Do you have a postcode?
Are you near Tyne and Wear? http://www.pccash.co.uk/
Or Hexham? http://www.gepos.co.uk/
Or Cramlington? http://www.epossystemsuk.co.uk/