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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
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Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I am unable to connect my to my computer. How do I do this?

Customer Question

I am unable to connect my Tom Tom to my computer. How do I do this?
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Eric. Welcome to justanswer.

  1. Make sure your computer is compatible with MyDrive Connect.
  2. Go to www.tomtom.com/getstarted and select your country.
  3. Click Get Started.
  4. Click Download MyDrive Connect.
    We recommend downloading the file to your computer by clicking Save.
  5. Once the download is complete, click Run.

    Note: If you accidentally close the Download complete window, locate the file InstallMyDriveConnect.exe on your computer and double-click it.

  6. If you get a User Account Control window, click Yes. If you get a security warning, click Run.
  7. To read the end user licence agreement, click the link Licence Agreement.
  8. To accept the terms in the licence agreement, select I Agree, then click Next.
  9. Click Install to accept the default installation folder, or click Browse to select a different installation folder and then click Install.

Reply for further assistance.

Expert:  nathan_mills replied 1 year ago.

Hi Eric, Were you able to download the MyDrive connect software?

Expert:  nathan_mills replied 1 year ago.

Hi, just checking in. How did things turn out?