Hi there and welcome
What exactly happens Anthony when you try to record?
I want you please to reset the recorder, so this returns it to new.
To do this
While in stop mode, press the system menu
Then setup and enter
Easy Setup then enter
Press Start, follow the onscreen instructions and once set up again, tell me please if it then functions correctly.
Disk out please, and in an hour is no problem, you can leave the page open
It is either the Lens is dirty or the recording Laser has faulted.
Can you use a Lens cleaner on the recorder, such as this one
Clean the lens and once done, try to record.
If it still does not record, it will be either the recording Laser or the mainboard that has faulted and would need to be replaced.
In this event, you going to have to return the unit to have a diagnostics performed and the faulting component replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
If you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.