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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 31121
Experience:  Electronics Engineer
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I have 2 panosonic DVD one is a recorder and one is a Blu

Customer Question

I have 2 panosonic DVD one is a recorder and one is a Blu Ray the remote opens Both at the same time what can i do to stop this
Submitted: 6 months ago.
Category: Electronics
Expert:  Richard replied 6 months ago.

Hi there Chris and welcome

Are you using the original remote from the unit? Or is it a universal remote?

Customer: replied 6 months ago.
original
Customer: replied 6 months ago.
the recorder is old the blu ray brand new
Customer: replied 6 months ago.
how can you do that
Customer: replied 6 months ago.
can you help ????
Expert:  Richard replied 6 months ago.

ok, it means they have used the same IR code for both models for this.

Unfortunately the only way to resolve this will be to movie the devices to an angle where when aiming at one device the other device does not see this.

You cannot change the IR code the device receives (this is hard coded into the unit).

So you would need to ensure that they do not see the signal at the same time sorry.

Customer: replied 6 months ago.
thats not an option
Expert:  Richard replied 6 months ago.

ok, but you cannot change the IR code on the unit, so there is no way to change this sorry.

They are both using the same codes, and you cannot reprogram it to a new one

Customer: replied 6 months ago.
i don't think for £20 the answer move the recorder is helpful
Expert:  Richard replied 6 months ago.

ok, can I ask though Chris, considering the situation and what I have told you what you wish for then?

Customer: replied 6 months ago.
my £20 back i am not satisfied
Expert:  Richard replied 6 months ago.

ok, you need to contact customer service for a refund

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