How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36604
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

Printer printing down left side of A4 paper

Customer Question

printer printing down left side of A4 paper
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there John and welcome

Do you mean nothing is appearing on the left side of the paper?

And what is the make and model of the printer?

Thank you

Customer: replied 1 year ago.
I mean the print is all down the left side Epson XP-422
Expert:  Richard replied 1 year ago.

Thanks

Can you please remove the power to the printer (so unplug it from the power socket). Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly. Let me know the results please
Richard and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
Hi Richard, the problem is still there
Customer: replied 1 year ago.
Are you still there Richard
Expert:  Richard replied 1 year ago.

Yes John,

calling now

Customer: replied 1 year ago.
Hi Richard, still printing half way accros A4 instead of from side to side
Expert:  Richard replied 1 year ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
Is it--v11.o.59518 or something else
Expert:  Richard replied 1 year ago.

thats the version, you need to run that file please.

Customer: replied 1 year ago.
Installation files could notmbe extracted
Expert:  Richard replied 1 year ago.

Can you restart the computer and try again please

Expert:  Richard replied 1 year ago.

John,

Please return here to your question.

Related Electronics Questions