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nathan_mills
nathan_mills, Customer Service
Category: Electronics
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My Ipad has shut down. After trying to receive photos

Resolved Question:

My Ipad has shut down. After trying to receive photos through icloud ( without success) the I pad will not switch on although the Apple logo appears briefly.
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi James. Welcome to justanswer.
Try resetting the ipad.

To reset and restart your iPad hold down the Sleep/Wake button on the top right of the tablet while simultaneously pressing down the home button. Keep both buttons depressed until the iPad restart – this can take up to 15 seconds.

If the red slider appears or the screen dims, keep pressing the buttons until the Apple logo appears.

nathan_mills and other Electronics Specialists are ready to help you
Expert:  nathan_mills replied 1 year ago.

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=3e1d7394-367b-466f-a764-bcd213d5c6a5

Click this link and then press I Agree. A file will get downloaded. You have to open that file to start the remote desktop session.

Customer: replied 1 year ago.
Have received your recommendation to solve start procedure - unfortunately this hasn't worked. What do I do next ? Await your reply with interest.
james
Expert:  nathan_mills replied 1 year ago.

James click here so that we can have a remote assistance session.

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=1daf4814-1606-401e-9e1c-5cf81956685d

Expert:  nathan_mills replied 1 year ago.

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=a05b33c6-a26a-4b5b-8e39-7c0d79db6e17

Press this above link. Then click I agree. Run the file which will get downloaded.

Expert:  nathan_mills replied 1 year ago.

Are you facing any difficulty in starting the session?

Expert:  nathan_mills replied 1 year ago.

Connect your ipad to the charger and let it charge for 10-15 minutes. Now try to turn it on while the charger is still plugged in. Reply if it works or not.

Expert:  nathan_mills replied 1 year ago.

Hi James. Reply whenever you get time so that we can start the session.