Hi Ian. Welcome to justanswer.
Do you have the usb cable of the camera?
This kind of cable (Check the attached image)
Can you tell me which camera are you using.
Connect the other end to your TV. You will find the usb port in the side of your screen.
Ian, did you connect the camera and TV
Ian, select the remote assistance if you want and I will help you better.
Do you have the lead that I showed you in the picture
Ian reply when you would be free for troubleshooting this issue. It is a simple process and I will guide you through.
You need to connect the smaller end of the usb cable to the camera and the bigger end to the Tv. The image I have attached shows where you have to connect the bigger end on TV
Yes we can continue tomorrow. Just make a reply here and I will be notified.
Do you have 10-15 minutes? If yes then we can solve now only.
Otherwise just reply here and I will start the session.
Drop me a mail at***@******.***
I will remind you tomorrow at 12pm
Hi Ian, reply when you are free so that we can start the session.
I am here Ian. Lets start the session.
Ian, click this link then press I Agree on the page. A file will get downloaded. Just open that file so that I can connect.
Are you facing any difficulty in starting the session. You have to run the file which gets downloaded when you press I Agree on the link
Ian are you there? You have not started the session yet. Ask me if you are having any difficulty.
Ian I have made a video to show you what you have to do. Click this link and see.
For starting the session click this link. Don't click the old one.
CLICK THIS LINK Above
Have you checked your email
You can copy paste this link in your browser. You will see a page with I Agree written in the bottom.
Did you get to the I Agree page
I will try to help you out here only. If you are having trouble in opening the session.
Do you have the usb cable. It looks like the image attached.
Now take this cable. This has two ends. Connect the smaller end on your camera like this.
Have you done this much?
In your TV there is a usb port on the side of your TV as shown in this image.
Take your time. Its ok. Now turn on your Tv.
Now turn your camera on. Do you see any message on the screen.
Remove usb port from Tv, connect again. The message will come again and then from the remote, using the arrow keys, select video or pictures and press OK.
Update me Ian
Select DCIM folder. Your images will be located in this folder only.
I am glad that I could help you out. If you ever need any help, you can contact me. Have a wonderful evening. Rate me positively if you are asked to rate anywhere. Cheers!
Wonderful Ian. You can contact me anytime. I will surely help you out next time also. Have a good day.