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Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
If you press the menu button on the TV remote, does the menu show at all?
Perfect and your welcome
If you would like any additional information or assistance, please do not hesitate to let me know.
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