Hi Siobhan. Welcome to justanswer.
Go to Settings-About tab. Check for updates. If there are any then install them. If there are not then reply so that further assistance can be provided.
Hi Siobhan, just checking in. How did things turn out?
Go to Settings- Apps. Do you see any app named Google Keyboard.
Click it. Tap Force stop. Confirm it. Then tap Clear data. Again confirm it. Now come back to home screen. Open any app to type to check if the keyboard is still disappearing or not.
Check the tab in safe mode if it still crashes or not. To boot the tab in safe mode, long press the power button until the power options menu appears (i.e power off, airplane mode, restart). Now touch and hold the Power off option. You will then be asked to reboot into safe mode. Tap OK button.
Okay. Again go to Settings-Apps. tap Google keyboard and tap uninstall updates.
Maybe due to this antivirus, it is behaving like this. But it won't happen again.
If it does, then you know now what to do.
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