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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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I used the button on the wheel to move my CD track back, all

Resolved Question:

I used the button on the wheel to move my CD track back, all sound from the CD stopped.
The CD runs and counts up on the counter, sound from radio O/K.
How do I revert to normal.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

What is the make and model of the device Brian, you have the issue with?

Customer: replied 1 year ago.
Unfortunately there is no number in the book or on the unit, I bought the vehicle at 3 years old and to the best of my knowledge it is factory fitted. The vehicle is a Suzuki Grand Vitara Reg No ; A10BJX
Customer: replied 1 year ago.
Could it be NAVTEQ?
Expert:  Richard replied 1 year ago.

No, thats the navigation system

But have you tried a different CD?

Customer: replied 1 year ago.
several, they show to play but no sound at speakers.
Customer: replied 1 year ago.
all I did to lose the sound was skip down a track with the buttons on the wheel.
Expert:  Richard replied 1 year ago.

ok, remove the power to the unit (disconnect the battery), wait 30 minutes, connect it and tell me if it then works please

Customer: replied 1 year ago.
O/K will take a few minutes though.
Expert:  Richard replied 1 year ago.

at least 30 minutes.

Customer: replied 1 year ago.
Sound as a pound!!!! all back to normal, thank you very much Richard, I was afraid to disconnect anything without someone who knew telling me to in case I lost the lot.
Expert:  Richard replied 1 year ago.

your most welcome!

If you would like any additional information or assistance, please do not hesitate to let me know.

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Thank you

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