Hi Michael. Welcome to justanswer.
You will need to do a reset. Reply so that I can give you the procedure
Do you want remote assistance? It will require laptop/computer. If you want we can continue here or if you want a fast response then we can connect through the computer.
Just follow the steps I am providing
Unplug the power cord from the back of the printer and also from the power source.
Okay. Now take one end the power cord and connect it to the power outlet on the wall directly BUT LEAVE THE OTHER END OF IT UNPLUGGED (The one which is connected to the back of the printer.)
While the cord to the back of the printer is still unplug, hold the # and 6 from the keypad on the printer.
While holding # ***** six, reconnect the power cord to the back of the printer and after 2 seconds release # ***** six.
Wait for 5 seconds for printer to turn on. If the printer won't turn on, try to press the power button.
Has it turned on?
Give a print command now.
Everything is fine now?
Thanks Michael for the rating and bonus. Good night. Cheers!