What is the model number please?
I'm not sure about the fee.
I only do the tech support.
Yes, follow these steps on your remote.
Press the HOME button, then select [Settings] — [TV] — then [Sound]Audio.
Let me know if this helps please.
Okay, that must be on your cable/sat box. Do you have BT?
There are two ways to switch on Audio Description for Freeview channels:
1. Temporary switch. Press the * button on your remote control to turn Audio Description on or off. This setting will be lost when you put your BT Vision+ box into standby or switch it off.
2. Permanent switch. Select Help & Settings > Setting > Accessibility Settings. You can then choose to set Audio Description on or off. This preference will remain even after you put your BT Vision+ box into standby or switch it off.
Okay, which satellite box do you have?
Okay, here are the steps.
Apple TV (4th generation)
If you turned on VoiceOver when you set up your Apple TV, you can use the accessibility shortcut to turn VoiceOver on or off. Just press the Menu button three times to turn VoiceOver on or off.
You can also go to Settings > General > Accessibility > VoiceOver, then turn VoiceOver on or off.
To turn the shortcut on, go to Settings > General > Accessibility > Accessibility Shortcut, then select VoiceOver.
Apple TV (3rd generation)
Apple TV (2nd generation)
Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.
Thank you very much!