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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 37549
Experience:  Electronics Engineer
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I have a WF-2530 printer which does not do clear printing,

Customer Question

I have a WF-2530 printer which does not do clear printing, have tried head cleaning and nozzle cleaning no result.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome Mrs Stocker

Can you tell me how the printing looks please?

Does it have lines going through it?

Customer: replied 1 year ago.
It looks as though ink has run out but according to the levels it has not
Expert:  Richard replied 1 year ago.

ok, it can give false readings, especially if the cartridges chip that checks levels is faulty.

Can you put a new cartridge in please and tell me how it now prints.

Customer: replied 1 year ago.
I cant put new cartridge in, the machine the head will not come back to allow it
Customer: replied 1 year ago.
I am sorry cannot use your service as I am not technical enough and worried that I may cause further damage, therefore please cancel the £33.00 payment
Expert:  Richard replied 1 year ago.

ok... though I was just providing a detailed explanation on how to do this.....

But you will need to speak to customer service for any payment questions.