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nathan_mills
nathan_mills, Customer Service
Category: Electronics
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Why does my tv keep turning off and on. This happened before

Resolved Question:

Why does my tv keep turning off and on. This happened before and Saumsung told me of a fix (something to do with holding the power button on the to down)?
I would call Samsung but they have no support on a Sunday.
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Joe. Welcome to justanswer.

Please disconnect the set from AC power, then press and hold the power button on the TV itself (not the remote), for 10 seconds. After another minute, plug the set back in and press power once. Do you still have the same problem?

Customer: replied 1 year ago.
same problem unfortunately
Expert:  nathan_mills replied 1 year ago.

How long have you had the set for, and when did the problem occur?

Was it after a storm or power outage? Are you using any surge protector?

Does the standby/timer light blink continuously, or in a pattern (such as 5 blinks, pause, 5 blinks, pause, etc.)?

Customer: replied 1 year ago.
I just held down the power button whilst the tv was on and for now at least the problem seems to have been resolved.
Expert:  nathan_mills replied 1 year ago.

That's great. If it comes back then do let me know.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.

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