I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,
Thank you. Please click on the Epson website below:
, then there, scroll down near the bottom
, then download / install the Drivers: Driver, Scan Driver, and EPSON Scan.
Please reply at the box below to continue. Thank you,
Thank you; please click on the website below in order to connect with me remotely:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
The computer was being restarted. Please see if you can print when the computer is back on.
You're welcome. Great. If you need help with anything else, please come back any time. Thank you very much for your patience.