How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask nathan_mills Your Own Question

nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 595
Experience:  Efficient Technician with more than 30 years of Experience.
76814648
Type Your Electronics Question Here...
nathan_mills is online now

My 3D smart TV screen is showing the mirror image on the

Resolved Question:

My 3D smart TV screen is showing the mirror image on the left side and the right side is showing the correct image
Submitted: 6 months ago.
Category: Electronics
Expert:  nathan_mills replied 6 months ago.

Hi Sonia. Welcome to justanswer.

Please specify the model details of your TV and how old is it.

Customer: replied 6 months ago.
LG 47LM669T full HD LEDThanks!
Customer: replied 6 months ago.
2 years
Expert:  nathan_mills replied 6 months ago.

On your remote, press HOME.

Press the Navigation buttons to scroll to PICTURE and press OK.

You will see some options, go to SCREEN and then press RESET. Now check if the issue is still there or not.

Customer: replied 6 months ago.
I scroll to picture and pressed OK as you asked there is no option for screen
Expert:  nathan_mills replied 6 months ago.

Do you see Picture Mode?

Customer: replied 6 months ago.
Expert:  nathan_mills replied 6 months ago.

Scroll Down on this screen and check the last option. Is it Picture Reset?

Expert:  nathan_mills replied 6 months ago.

And below that, check SCREEN is listed or not.

Customer: replied 6 months ago.
but I can't get to it
Expert:  nathan_mills replied 6 months ago.

Press OK to select Picture Reset.

Customer: replied 6 months ago.
Did but still the same
Expert:  nathan_mills replied 6 months ago.

Press Home again, Then under Settings, select OPTION.

Press OK for FACTORY DEFAULTS.

Customer: replied 6 months ago.
Still the same
Expert:  nathan_mills replied 6 months ago.

Then this is some hardware issue else it would have been corrected by the factory reset.

This can be due to either blown capacitor or due to some fault in the power board. If it is the capacitor, then it would cost you around £30 and if the issue is in the pcb board then it would be little bit expensive. As your TV is not covered under warranty now so you can contact any local repair shop. This fault needs the dissembling of the Tv to find which component has actually gone bad.

Expert:  nathan_mills replied 6 months ago.

Do you have any other query, Sonia?

Customer: replied 6 months ago.
No thank you, ***** ***** do as you said and get back to you.
Expert:  nathan_mills replied 6 months ago.

No problem, I will mark the question to remain open so that you can update me with the issue.
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service POSITIVELY for now by clicking the 5 stars at the top of the screen then submit.

Expert:  nathan_mills replied 6 months ago.

Hi Sonia, just checking in. How did things turn out?

Expert:  nathan_mills replied 6 months ago.

Sonia, please rate the services so that my services gets credited.

Customer: replied 6 months ago.
Sorry, I haven't reply because got different opinion. Can you see the fill I attached that what I see when I am watching TVs the screen divided into 4 partsThanks
Expert:  nathan_mills replied 6 months ago.

You are getting similar issues even when you are playing from external storage device?

Customer: replied 6 months ago.
Expert:  nathan_mills replied 6 months ago.

Then this is the fault which I earlier told you. You will need to take it for repair and the exact fault can only be detected after dissembling the Tv. Most probably this is power board fault. This fault is due the failure of horizontal synchronization signals which is most probably caused by failures of capacitors in the power supply or horizontal synchronizing generator.

You will need to get the main board replaced.

Please rate the chat positively.

Expert:  nathan_mills replied 6 months ago.

Do you have any other query?

Customer: replied 6 months ago.
Thanks. I have taken it to the repair shop told to come back in two day.
Expert:  nathan_mills replied 6 months ago.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.

nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 595
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Electronics Specialists are ready to help you
Expert:  nathan_mills replied 6 months ago.

Sonia, if you need further assistance then feel free to ask me. Else please close the request by clicking the 5 stars which appear on top of this page. Thanks. Good night.

Expert:  nathan_mills replied 6 months ago.

Hi,
Just checking in to see how things are going.
Regards Nathan

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.com/uploads/ET/eter/2016-7-21_174524_pete.64x64.jpg Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    789
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.com/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    575
    I have been repairing electronic gear since 1993 as a qualified Sony tech
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.com/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.