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michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 4970
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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How to connect a Epson xp-432 printer to hp laptop window 10

Resolved Question:

how to connect a Epson xp-432 printer to hp laptop window 10
Submitted: 8 months ago.
Category: Electronics
Expert:  michelleclive replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

you can connect the prnter via usb or on the wifi as well.

Clcik on the link given below and install it.

https://www.epson.co.uk/products/printers/inkjet-printers/consumer/expression-home-xp-432#drivers

Customer: replied 8 months ago.
this does not hep it is a list of epson priced printers.
Customer: replied 8 months ago.
no you have given me noting for £18
Expert:  michelleclive replied 8 months ago.

After the page opens click on the support and then drivers.

Customer: replied 8 months ago.
NO YOU HAVE BEEN ANY HELP
Customer: replied 8 months ago.
YOU HAVE BEEN UNABLE TO HELP
Expert:  michelleclive replied 8 months ago.

What kind of a help are you looking for. I have already given you the driver software link to download and install. Let me know the problem you are facing.

Customer: replied 8 months ago.
ITS TO COMPLICATED
Expert:  michelleclive replied 8 months ago.

What part is complicated let me know i can try make it more simpler for you.

Customer: replied 8 months ago.
UNABLE TO UNDERSTAND THE DRIVERS ON OPENING THE SOFTWARE LINK
Expert:  michelleclive replied 8 months ago.

how is the printer connected to the computer?

Customer: replied 8 months ago.
IT`S NOT NEEDING A WIRELESS LINK
Expert:  michelleclive replied 8 months ago.

it was on wireless or on the usb port?

Customer: replied 8 months ago.
I WANT TO CONNECT VIA WIRELESS. ITS NOT CONNECTED TO ANYTHING YET. ALL i HAVE IS THE PRINTER DISK.
Expert:  michelleclive replied 8 months ago.

Dont worry i will walk you through to install it, can you tell me what operating system you have on the computer?

Customer: replied 8 months ago.
WINDOWS 10
Expert:  michelleclive replied 8 months ago.

power on the printer and once ist on ready state insert the disk which came with the printer and install it.

Customer: replied 8 months ago.
DISK LOADED
Expert:  michelleclive replied 8 months ago.

complete the installation and select wif when its give you the option to choose wifi or usb.

Customer: replied 8 months ago.
IT HAS NOT OPENED UP TO ANYTHING HOW TO COMPLETE AND SELECT
Expert:  michelleclive replied 8 months ago.

click on start button select explorer then you can browse the cd and install the setup or install file.

Customer: replied 8 months ago.
Thank you for your help. Successfully connected. I am new to windows 10 having used XP for years so not familiar with 10. Finding it a big learning curve for a 72 year old, so thanks again.- Mike.
Expert:  michelleclive replied 8 months ago.

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the stars on top of this page and hit submit. Feel free to ask or reply me so that i can continue to help you answer you question further. Thank you.

michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 4970
Experience: Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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