Hi,Thank you for using Just Answer my name is ***** ***** I will help with your question.Could you let me know if the television automatically turns over so you can see the picture from the freeview box?
Do you have a picture from the freeview box?
Does your remote have a dtv/vcr button at the top of the remote and in the middle. If it does could you press it once and then type 121 into the remote and see if it changes channel.
could you let me know what happens when you press the menu button
I am sorry but it sounds like the freeviewbox is faulty. When you got the box did the remote work to set it up?
Could you turn off the free view box and let me know if the picture goes off on the tv.
The tv has built in freeview it may be worth getting a new remote for the tv and using the freeview in the tv.
Could you send me the exact model of the tv? The Samsung 2333hd should have freeview built in
Hi,I am pleased to hear that we found a solution. If you want to we can leave the question open for a few days and if you need help when the new remote arrives we can continue our chat.
Hi,Has your new remote arrived yet?
I am pleased to hear it is sorted and you can watch tv.Regards,Carl