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carlday1
carlday1, Engineer
Category: Electronics
Satisfied Customers: 329
Experience:  Self Employed Electronic Engineer
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Brother MFC-J4510DW On/Off not responding Switch on at the

Resolved Question:

Brother MFC-J4510DW
On/Off not responding
Switch on at the mains
Innobella logo appears and sound tone
Display appears titled 'Shutting down' and message 'all functions disabled'
then another titled 'Shutting down' with message 'Standby On/off resume'
Touching On/Off has no effect
Then complete shut down
Submitted: 1 year ago.
Category: Electronics
Expert:  carlday1 replied 1 year ago.

Hi Gareth,

Thank you for using Just Answer my name is ***** ***** I will help with your question. Have you tried a hard reset of the printer.

1. Unplug the printer for a couple of minutes.

2. Take out the paper trays.

3. Hold down the on/off button

4. Plug in the power - when you hear the start up music, stop pressing the power button.

The printer may report errors so you would need to address them. When the errors have all been fixed insert paper trays then it should be good to go.

If this does not work let me know and I will help some more.

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