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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 32163
Experience:  Electronics Engineer
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My Samsung galaxy s6 edge phone keeps flashing on and off

Resolved Question:

My Samsung galaxy s6 edge phone keeps flashing on and off and says u.i system needs repair
Submitted: 6 months ago.
Category: Electronics
Expert:  Richard replied 6 months ago.

Hi there and welcome

Is it actually starting up though? Can you get to settings on it?

Customer: replied 6 months ago.
it does start up but starts flashing on and off I cant even unlock the phone to use it never mind about getting any settings
Expert:  Richard replied 6 months ago.

ok, can you do the following please

First, turn off the phone by using the Power button.

Now press and hold together: Volume Up + Home + Power button, until you see Samsung logo.

Can you then get to the recovery menu this way?

Customer: replied 6 months ago.
That doesn't work either
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 6 months ago.

Thanks

It is the internal mainboard that has faulted. This now confirms it

I am really sorry about this and you are going to have to return the phone to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Thank you

Richard, Engineer
Category: Electronics
Satisfied Customers: 32163
Experience: Electronics Engineer
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