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Thank you for using Just Answer my name is ***** ***** I will help with your question. Please could you let me know the model and make of your phones.
Thank you,I suspect the problem is due to your phone line. Have you checked the connection from the base station to the bt socket on the wall? It could be that there is a fault on your voice line or fault with your phones base station. If you could check all connections from the base station to the wall.Do you have any other phones connected to your landline?
Hi Linda,I would suggest before you replace the cordless phone base to try a normal phone non cordless on the line, to completely eliminate the phone line. I am still a little worried it may be a fault on the line I know bt and virgin can sometimes be quick to suggest it is your equipment not theirs.Have you got a non cordless phone?
Hi Linda,Did you have any luck trying a corded phone.
HI Linda,Did you mange to get the fault resolved?
HI Linda,Did you mange to get the fault resolved? Let me know if you need any more help.Please could you rate my service.