How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask carlday1 Your Own Question

carlday1
carlday1, Engineer
Category: Electronics
Satisfied Customers: 321
Experience:  Self Employed Electronic Engineer
69505510
Type Your Electronics Question Here...
carlday1 is online now

Wonder if any electrician could help me with a general

Resolved Question:

Hi
Wonder if any electrician could help me with a general question. I have an Aqualisa shower where the pump is in the loft of my bungalow. I was going to have a updated model fitted. They tested the pump/electrics in loft with a "socket and see multifunction tester" which they said checked voltage quantity and polarity and earth fault loop impedance. They reported as soon as the test probes touched conductors the supply shuts down. We have a mains board system (9 years old) that is extremely sensitive and if a bulb goes it shuts that part down but it has never shut the shower down. Has anyone any idea what the problem could be as do not know if it is shower or link between that a mains board. Any advice appreciated.
Submitted: 6 months ago.
Category: Electronics
Expert:  carlday1 replied 6 months ago.

Hi Jan,

Thank you for using Just Answer my name is ***** ***** I will help with your question. A socket and see multifunction tester is not the best way of testing a supply it is to be used as at indication of the supply quality a proper multi fuction tester should really be used. The socket and see is probably tripping the RCD because of the way it works. Could you send me a photo of you fuse board.

Customer: replied 6 months ago.

That's what we thought. Do you mean the mains trip? I am at work right now but might be able to do photo later is that OK?

Expert:  carlday1 replied 6 months ago.

Yes the main trip I think your main trip is a time delay RCD you probably have that because of the type of earthing you have at the house. A photo later would be great but I feel that there is unlikely to be anything wrong with your supply. The RCD is there to protect you and they can be quite sensitive.

Customer: replied 6 months ago.

Mains Board Picture

Customer: replied 6 months ago.

Sorry just sent you a picture of our mains board - hope this is what you need. Many thanks - Jan

Expert:  carlday1 replied 6 months ago.

Hi,

Thank you for the photo you do have an RCD Trip protecting the whole house. I feel that there is no reason why your shower pump could not be upgraded as planned. The new shower pump should be electrically tested after installation and a minor works certificate issued.

It may be worth seeing if you could find an electrician who could install and test the new pump for you.

carlday1, Engineer
Category: Electronics
Satisfied Customers: 321
Experience: Self Employed Electronic Engineer
carlday1 and 3 other Electronics Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.com/uploads/ET/eter/2016-7-21_174524_pete.64x64.jpg Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    789
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.com/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    575
    I have been repairing electronic gear since 1993 as a qualified Sony tech
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.com/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.